Crittenden County Jail Commissary services are managed through Tiger Commissary, the official and only approved vendor for inmate purchases. This system lets families and friends send snacks, hygiene items, and seasonal goods directly to inmates at the West Memphis facility. Orders are placed online through Tiger’s secure portal using a credit or debit card. Each transaction updates the inmate’s account balance instantly and sends an email receipt to the sender. The jail limits commissary funding to $150 per inmate per month, and unused balances roll over to the next month. Emergency medical supplies must be approved by medical staff before they can be added to any order.
How to Use the Tiger Commissary System
Family members can access the Tiger Commissary portal by clicking the official link provided on the Crittenden County Sheriff’s Office website. Once logged in, users select items from categories like food, drinks, hygiene products, and seasonal goods. Each item shows price, availability, and quantity limits. After selecting items, users enter the inmate’s full name and booking ID. Payment is completed with a credit or debit card. The system processes orders twice daily—once in the morning and once in the evening. Orders placed before 10 a.m. are handled in the morning batch; those after are processed in the evening. Receipts are emailed within 15 minutes of payment confirmation.
Commissary Funding Limits and Rules
The jail enforces a strict $150 monthly spending limit per inmate. This cap resets on the first day of each calendar month. Any leftover balance carries forward, so inmates can save up for larger purchases. Deposits cannot exceed the monthly limit, even if the account has a zero balance. For example, if an inmate has $20 left from last month, only $130 can be added this month. The system blocks overpayments automatically. All deposits must include the inmate’s full legal name and booking number. Money orders sent by mail must be clearly labeled and addressed to 350 Afco Road, West Memphis, AR 72301. Incorrectly labeled deposits may be delayed or rejected.
Depositing Money: Online, Kiosk, and Mail Options
There are three ways to add funds to an inmate’s commissary account. First, use the CorrectPay online portal at www.correctpay.com. This site accepts credit cards, debit cards, and electronic checks. Second, visit the 24-hour lobby at 350 Afco Road and use the self-service kiosk. Third, mail a money order to the jail’s address. Do not send cash. Money orders must include the inmate’s name and booking ID. The CorrectPay system updates balances within 20 minutes. Phone support for deposits is available at 855-836-3364. For mailed deposits, call 870-702-2096 Monday through Friday from 8:30 a.m. to 3:30 p.m. to confirm receipt.
Online Jail Roster and Inmate Lookup
The Crittenden County Sheriff’s Office maintains a real-time online jail roster updated every 15 minutes. This tool shows current inmates, new bookings, and recent releases. Users can search by first name, last name, or booking number. Results display the inmate’s photo, date of birth, charges, bail amount, and expected release date. The roster is accessible through the Sheriff’s Office website under “Detention Center” then “Online Jail Roster.” The public lobby at 350 Afco Road is open 24/7 for bond payments, deposits, and record requests. Administrative offices operate Monday through Friday from 8 a.m. to 5 p.m.
Visiting Hours and Contact Information
The Crittenden County Detention Center is located at 350 Afco Road, West Memphis, AR 72301. The main phone number is 870-702-2010. This line connects callers to intake, visitor services, and records. For emergencies, dial 9-1-1. Non-emergency calls go to 870-702-2000 during office hours. The lobby is open around the clock for payments and inquiries. Administrative staff work weekdays from 8 a.m. to 5 p.m. The facility houses up to 350 inmates regularly, with surge capacity for 420 during emergencies. It offers substance abuse treatment, accredited education, and vocational training in carpentry, computers, and culinary skills.
Mail Policies for Inmates
All mail sent to inmates must follow strict formatting. The first line should have the inmate’s full legal name. The second line must include their inmate ID number. The third line is the jail’s address: Crittenden County Jail, 350 Afco Road, West Memphis, AR 72301. Do not send packages, magazines, or photos unless pre-approved. The jail reviews its mail policy weekly, so check the official website before sending anything. Letters are inspected for contraband. Inmates receive only approved items. Sending prohibited materials may result in disciplinary action.
CorrectPay: Deposits, Visits, and Messaging
CorrectPay handles commissary deposits, video visits, and messaging for the jail. Deposits can be made online at correctpay.com, at the lobby kiosk, or by calling 855-836-3364. The system supports credit cards, debit cards, and e-checks. Balances update within 20 minutes. Confirmation emails are sent automatically. Video visits must be scheduled in advance. Messaging allows text-based communication between inmates and approved contacts. All messages are monitored and may be delayed for review. Fees apply for video visits and messaging. Contact the Commissary Manager during business hours for support.
Facility Programs and Services
The Crittenden County Detention Center focuses on rehabilitation and public safety. It provides evidence-based substance abuse treatment with certified counselors. Educational programs meet state accreditation standards and offer GED preparation. Vocational workshops teach practical skills like carpentry, computer literacy, and food service. Medical services include daily health screenings, medication management, and mental health counseling. The facility prioritizes staff training and secure housing. Its mission is to protect the community while helping inmates return to society with better behavior and skills.
Inmate Search Tools and Public Records
Multiple websites offer inmate search tools for Crittenden County. The official Sheriff’s Office site provides a free roster lookup. Third-party sites like Jail Exchange and Arrested Resources also list current inmates. These tools show booking details, charges, and release dates. Some sites charge fees for background checks or full reports. Always verify information through the official Sheriff’s Office website. The roster updates every 15 minutes to reflect new bookings and releases. Users can filter results by status, name, or date.
Frequently Asked Questions About Commissary
How long does it take for commissary orders to arrive? Orders are processed twice daily and delivered within 24 to 48 hours. Can I send medical supplies? Only with prior approval from the medical staff. Are there fees for deposits? CorrectPay charges a small transaction fee for online deposits. Is there a spending limit? Yes, $150 per inmate per month. Can unused funds be refunded? No, balances roll over but cannot be cashed out. How do I check an inmate’s balance? Call 870-702-2096 during business hours or use the CorrectPay portal.
Contact and Location Details
Crittenden County Sheriff’s Office
350 Afco Road
West Memphis, AR 72301
Phone: 870-702-2010
Non-Emergency: 870-702-2000
Lobby Hours: 24/7
Administrative Hours: Monday–Friday, 8 a.m.–5 p.m.
Related Search Terms and Resources
Frequently Asked Questions
How do I find out if someone is in Crittenden County Jail? Use the online inmate roster on the Sheriff’s Office website. Search by name or booking number. The list updates every 15 minutes and shows current inmates, new bookings, and recent releases. You can also call 870-702-2010 for assistance.
What items can I send through commissary? Tiger Commissary offers snacks, drinks, hygiene products, and seasonal items. Approved snacks include chips, cookies, and instant noodles. Hygiene items include soap, toothpaste, and deodorant. Seasonal goods may include holiday-themed products. All items must be purchased through the official portal.
Can I deposit money in person? Yes, use the 24-hour kiosk in the jail lobby at 350 Afco Road. The kiosk accepts cash, credit cards, and debit cards. Deposits update within 20 minutes. You can also mail a money order or use the CorrectPay website.
What happens if I send a package to an inmate? The jail does not accept packages from outside vendors. All personal items must be purchased through Tiger Commissary. Sending unauthorized packages may result in rejection or disciplinary action against the inmate.
How often can inmates receive commissary? Inmates can receive commissary orders twice a week, depending on facility scheduling. Orders are processed based on housing unit and security level. Delivery times are posted on the Tiger Commissary portal.
Is there a way to video call an inmate? Yes, through CorrectPay’s video visitation system. Visits must be scheduled in advance and are monitored. Fees apply per session. Approved visitors must register and pass a background check.
What should I do if my deposit doesn’t show up? First, check your email for a confirmation receipt. If you have a receipt but no balance update, call 870-702-2096 during business hours. Have your transaction ID ready. For online deposits, contact CorrectPay at 855-836-3364.